Terms of service
Terms of Service
OVERVIEW Welcome to Ermine store! The terms “we”, “us” and “our” refer to Ermine store. Ermine store operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Ermine store is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services. Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.
To use the Services, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide in our stores is correct, current and complete and that you have all rights necessary to provide this information. You are solely responsible for maintaining the security of your account credentials and for all of your account activity.
SECTION 2 - OUR PRODUCTS We have made every effort to provide an accurate representation of our products. However, colors or product appearance may differ from how they appear on your screen due to device settings. We do not warrant that the appearance or quality of any products purchased by you will meet your expectations or be the same as depicted in our online stores. All descriptions of products are subject to change at any time without notice. We reserve the right to discontinue any product or limit quantities at any time.
SECTION 3 - ORDERS When you place an order, you are making an offer to purchase. Ermine store reserves the right to accept or decline your order for any reason. Your order is not accepted until we confirm acceptance. We must receive payment before your order is accepted. Your purchases are subject to return or exchange solely in accordance with our Refund Policy. You represent and warrant that your purchases are for personal use and not for commercial resale or export.
SECTION 4 - PRICES AND BILLING Prices are subject to change without notice. The price charged will be the price in effect at the time the order is placed. Unless stated, prices do not include taxes, shipping, or customs charges. You agree to provide current, complete, and accurate purchase and account information. You represent that you are authorized to use the payment method provided and that charges will be honored by your credit card company.
SECTION 5 - SHIPPING AND DELIVERY We are not liable for shipping and delivery delays. All delivery times are estimates only. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control. Once we transfer products to the carrier, title and risk of loss passes to you.
SECTION 6 - INTELLECTUAL PROPERTY Our Services, including all trademarks, brands, text, images, and graphics, are owned by Ermine store, its affiliates or licensors and are protected by Kuwaiti, UAE, and international patent, copyright, and other intellectual property laws. These Terms permit personal, non-commercial use only. You must not reproduce, distribute, or create derivative works without our prior written consent.
SECTION 7 - OPTIONAL TOOLS We may provide access to third-party tools which we neither monitor nor control. These are provided “as is” and “as available” without any warranties. Any use of optional tools is at your own risk.
SECTION 8 - THIRD-PARTY LINKS The Services may contain links to third-party websites. We are not responsible for the content or accuracy of these sites. Please review the third-party's policies before engaging in any transaction.
SECTION 9 - RELATIONSHIP WITH SHOPIFY Ermine store is powered by Shopify. However, any sales and purchases are made directly with Ermine store. You acknowledge that Shopify is not responsible for any aspect of sales between you and Ermine store and you release Shopify from all claims and liabilities arising from your transactions.
SECTION 10 - PRIVACY POLICY All personal information is subject to our Privacy Policy and Shopify’s Privacy Policy. Information may be transmitted to and shared with Shopify and third parties located in countries other than where you reside to provide Services to you.
SECTION 11 - FEEDBACK If you submit feedback or reviews, you grant us a perpetual, worldwide license to use and distribute such content. We may, but have no obligation to, monitor or remove content that we deem unlawful or offensive.
SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS We reserve the right to correct any typographical errors or inaccuracies related to pricing or descriptions and to cancel orders if any information is inaccurate at any time without prior notice (including after you have submitted your order).
SECTION 13 - PROHIBITED USES You may not use the Services for any unlawful purpose, to infringe on intellectual property, or to harass others. You are prohibited from transmitting viruses, scraping data, or interfering with security features. We reserve the right to terminate your account for any prohibited use.
SECTION 14 - TERMINATION We may terminate this agreement at our discretion at any time without notice. Provisions regarding Intellectual Property, Liability, and Governing Law shall survive termination.
SECTION 15 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY The Services and products are provided 'as is' and 'as available' without any warranties of any kind. To the fullest extent provided by law, Ermine store shall not be liable for any injury, loss, or consequential damages arising from your use of the service or any products procured.
SECTION 16 - INDEMNIFICATION You agree to indemnify and hold harmless Ermine store and Shopify from any claims or demands, including legal fees, made by any third party due to your breach of these Terms or violation of any law.
SECTION 17 - SEVERABILITY If any provision is determined to be unlawful or unenforceable, the remaining provisions shall remain in full force and effect.
SECTION 18 - GOVERNING LAW These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of Kuwait. Any disputes arising shall be subject to the exclusive jurisdiction of the courts of Kuwait.
SECTION 19 - CHANGES TO TERMS OF SERVICE We reserve the right to update or change any part of these Terms by posting updates to our website. Your continued use of the website following changes constitutes acceptance.
SECTION 20 - CONTACT INFORMATION Questions about the Terms of Service should be sent to us at support@shopermine.com.
Business Details: Ermine Store
Address: Edge mall, Shuwaikh Industrial 70030, Kuwait
Trade License: [Add number here] Email: support@shopermine.com